The second-hand marketplace Users Voice Anger About Sizing Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has updated its size classifications for female and kids' apparel but did not contact all users about the change.
Online Platforms Backlash
Countless users and merchants have taken to social media stating that platform listings now display an altered size classification than originally posted due to the recalibration.
The platform stated the new system was more in line with similar services.
They have suggested members to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Size Classification Updates
Earlier, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, Vinted reversed a change concerning shipment methods after backlash from users.
